Privacy policy

Effective Date: May 2026

At Patriciaswear, we take your privacy seriously. This Privacy Statement explains how we collect, use, share, and process your information when you shop for our premium pet essentials.

1. COLLECTION AND USE OF PERSONAL DATA

Personal data is information that can be used to directly or indirectly identify you. This includes data linked to your identity as a pet owner and customer.

  • Data You Provide: We collect personal data when you create an account, make a purchase, or contact our support team. This includes:

    • Contact Information: Your name, email address, phone number, and shipping/billing address.

    • Payment Data: Credit/debit card numbers and other account authentication information processed securely through our payment gateways.

    • Pet Information: If you provide details about your pet (breed, size, name) for custom gear or sizing advice.

  • Data About Use of Services: When you visit our site, we may collect data about your device, IP address, browser type, and how you interact with our products to improve your shopping experience.

2. HOW WE USE YOUR PERSONAL DATA

Generally, we use your data to provide, improve, and develop our products and services:

  • Order Fulfillment: Processing payments, arranging shipping with our logistics partners, and handling returns.

  • Customer Communication: Communicating about your transactions, account updates, and responding to your inquiries.

  • Safety & Security: Verifying accounts and monitoring for fraudulent activity to ensure a safe shopping environment.

  • Marketing (Subject to Consent): Sending you updates on new pet collections or promotional offers. You may opt-out of these at any time.

3. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to personalize your experience, understand user behavior, and provide a safer checkout process. You can manage cookie settings through your browser, though disabling them may affect certain website functionalities.

4. DISCLOSURE OF PERSONAL DATA

We share certain data with strategic partners that help us operate:

  • Service Providers: Including payment processors (e.g., Stripe, PayPal) and shipping carriers (e.g., USPS, FedEx, DHL).

  • Legal Compliance: We may disclose data if required by law, legal process, or requests from public authorities.

5. YOUR RIGHTS

You have the right to access, correct, or delete the personal data we maintain. You may also object to or restrict further processing of your data. To exercise these rights, please contact us at info@patriciaswear.com. We will respond to your request within 30 days.

6. DATA SECURITY AND RETENTION

We use industry-standard technical and administrative measures to safeguard your data. We retain your personal data only as long as necessary to fulfill orders and comply with legal tax and accounting requirements.

7. CHILDREN'S PRIVACY

Our products are intended for adults. We do not knowingly collect data from children under the age of 16. If we learn such data has been collected, we will delete it immediately.

8. CONTACT US

If you have any questions regarding this Privacy Statement or our data practices, please reach out to us:

Patriciaswear Support Team

  • Email: info@patriciaswear.com

  • Address: 128 Dalma Dr, Mountain View, CA 94041, United States